Financial aid eligibility is determined in compliance with federal and state regulations as well as institutional policies. Financial aid eligibility does not discriminate on the basis of race, religion, color, national origin, gender, age, disability, medical condition, sexual orientation, or other legally protected basis.
If a student wishes to file a grievance they should follow the directions outlined in the college catalog.
Eligibility to Appeal
Students who do not meet the satisfactory academic progress standards to receive aid may be eligible to appeal. Appeals are to be submitted in writing only. Students can appeal once each term. Once a decision has been rendered, the appeal committee decision is final and cannot be appealed.
For a student to be eligible to appeal the dismissal of aid for not meeting satisfactory academic progress standards, the student must provide a statement detailing the reason for any deficiencies and/or reasons for remaining at this level of education and what action has been taken to ensure it will not occur in the future.
In addition, the student must meet the requirements listed below and/or provide documentation (if any) of extenuating circumstances:
- An academic plan developed with a counselor
- Medical documents that show the student was medically unable to complete the term with a GPA of at least 2.0 or higher for reasons beyond the students control
- Verification (obituary or death certificate) of a death in the student's immediate family (parents, siblings, children, spouse, or grandparents)
- Verification of military orders for military personnel and their families that have been temporarily reassigned or called to active service
- Personal tragedies that are beyond a student's control and are documented by a third-party professional, such as police, courts, or medical professionals
- Verification of natural disaster beyond the students control that impacted the student's academic performance
Students for whom any of the following are true are not eligible to appeal the denial of aid, regardless of the reason:
- Student has attempted 150 or more units (includes units transferred in from other colleges or taken at any Los Rios college)
- Student has 70 or more units for a transfer program
- Student has a bachelor's degree or higher
If a student is approved on an appeal, then the student will:
- Be placed on probation
- Be required to have an agreed upon academic plan
- Have their academic performance reviewed at the end of each term
If a student fails to meet the requirements of their probation, then the student will be denied aid and will need to appeal again the next term. Probation requires that a student:
- Successfully completes at least 66.67% of all courses they attempt in each term following their appeal approval
- Completes all coursework with a term grade point average (GPA) of 2.0 or higher in each term following their appeal approval
- Is within the maximum time-frame allowed in any prior appeal
If the student complies with the requirements of their probation, then they may continue to receive aid for the following term.
If a student has been approved on appeal prior to reaching 150 units, then the student may continue to receive aid until the end of their program, as long as they meet the requirements of their probation. If the student fails to meet the requirements of their probation and is beyond 150 units, then the student is no longer eligible for appeal.
Students who fail to meet satisfactory academic progress standards and were either denied their appeal or did not submit an appeal may regain Title IV eligibility by meeting the satisfactory academic progress standards based on their own actions. Students who reestablish their Title IV eligibility by meeting the satisfactory academic progress standards while on probation are no longer required to meet the requirements of their probation criteria. Once the student has resolved his or her deficiencies and meets the satisfactory academic progress criteria, the student should notify the financial aid office to reevaluate their financial aid eligibility.